Refund / Cancellation Policy

Refund / Cancellation Policy

The nature of the products sold by Gapa Vapes means that our return policy is quite strict. Your health and safety are important to us. We restrict our return policy in order to keep the products sold to you in a non-compromised state. You agree to use all products sold by Gapa Vapes at your own risk. The products sold here are not a smoking cessation product and are not intended to treat or cure any disease or illness. We are not medical professionals. You must be of legal smoking age in your area in order to use these products. You may develop an allergic reaction to some of the products. Please refer any medical questions to a licensed physician. No returns/exchanges will be accepted for products damaged by you, the purchaser. No returns/exchanges will be accepted for any items unless otherwise stated below.

E-Liquid 
No returns or exchanges.

Rebuildable Atomizers & Building Supplies 
No returns or exchanges.

Clearomizers/Cartomizers/Tanks 
No returns or exchanges.

Replacement Coils 
Returns/exchanges will be accepted only on unused, unopened coils, in their original packaging up to 14 days after purchase and must be responsible for return shipping. Please Ship to this address: 
141 McMonies Drive 
Waterdown, ON, L8B 0A6 
Canada

Mod Batteries 
No returns or exchanges.

eGo Type Batteries 
Considered returnable up to 14 days after the product purchase date only under the circumstance that a manufacturer defect has caused the product to malfunction, in which case the product will not be re-sold.

Battery Chargers/Charging Cables 
No returns or exchanges.

Accessories (Drip Tips, Lanyards, Cases, etc.) 
No returns or exchanges.

DOA Products 
If at any time you receive a product that is dead on arrival (will not function), you have 14 days from the product purchase date to return/exchange the item and must be responsible for return shipping. Please Ship to this address: 
141 McMonies Drive 
Waterdown, ON, L8B 0A6 
Canada